- A Call Means
- A Profession
- Tele Trade
- Calling to the boss
- Calling on a prospect
- Call center job
2. Market Share means
- Market price of the product
- Market price of shares
- Stock Market
- Share of business among peers
- None of the above
3. Marketing in bank is required for
- Getting new customers
- Lending of loans
- Retaining the customers
- Accepting the term deposits
- All the above
4. Delivery Channels means
- Sales outlets
- Courier Delivery
- Stokiest
- Channel Marketing
- Assistant Staff who face customers
5. The concept of selling is different from marketing and aims at profit maximization through
- Increasing sales volume of quality product
- Innovation and Marketing research
- Satisfying customer needs
- Sharing the profit with retailer
- All the above
6. The full form of EMI is
- Estimated monetory incentive
- Equated monthly installments
- Each money installments
- Easy money incentive
- None of the above
7. Good customer service is an extension of...
- Service marketing
- Internet Marketing
- Individual Marketing
- Indirect Marketing
- Internal Marketing
8. Customer retention can be ensured by ..
- Offering gifts on birthday
- Offering gifts on anniversary
- Giving Incentives
- Giving Personalised services
- Attractive Product packing
9. Value added service means
- Giving better value for higher price
- costlier service
- Additional service
- Giving full value of money
- All the above
10. ATM means
- Any Time Money
- Always Tendering Money
- Automated teller machine
- Automatic Teller Machine
- Additional Teller Machine
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Answers :- ( In reverse order )
- Calling on a prospect
- Share of business among
peers
- All the above
- Sales outlets
- Increasing sales volume of
quality product
- Estimated monetory incentive
- Indirect Marketing
- Giving Personalised
services
- Additional service
- Automated teller machine
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